We may collect personal information about you through various sources. This can be your personal information such as name, email address, physical address, phone number, etc., through the forms you fill out on our website.
We use this information to provide you with better service, send you relevant marketing materials, and improve our products and services.
We may also collect other information like your Internet Protocol (IP) address and digital markers (including cookies). This can also include anonymous information about your activities on our website like pages visited and links clicked. This allows us to create a safer and more seamless browsing experience for our visitors.
We collect personal information for a variety of purposes. We only use them when necessary and only for the purpose for which the information was collected. Ultimately, it is to create a better experience for our users. Here are some ways we utilize these pieces of data:
1. Website improvement. We use digital markers and web analytics to track user behaviour and determine what we can improve on.
2. When you complete our contact form, we use this information to respond to you.
3. Website security. Through specialized software, we collect information to protect our systems and data from unauthorized access. Our programs recognize any suspicious activity on the network – like unauthorized changes or malicious attempts. This is done by logging key information such as the IP address of visitors’ computers, date/time accessed, and visited pages.
We understand how important your personal information is. We ensure that everything collected through emails or forms follows the Privacy Act guidelines. We also guarantee that these are only used to provide services to Canadians, create statistical reports, and evaluate our performance. This is never in any way meant to construct individual profiles. Your privacy remains secure with us!
All the personal information we collect will be used exclusively by those within the company working on your request. We do not sell or share your information or use them to create individual profiles. We do not disclose any of your information without your consent and following the Privacy Act.
You are entitled to rights concerning the personal information we have collected from you. This includes the right to access and correct this information.
To request access to, or correct any personal information you have provided, you can email us at [email protected]. Please note that any changes to this information may remove or change the way we can address your concerns. You may request to remove any data we have on you, excluding those that we are obliged to keep for legal or security reasons.
Additionally, you can decline to have your personal information collected. This can be done by changing your browser’s settings and declining third-party cookies from all or specific sites. You can also limit ad tracking or reset the advertiser identifier when you change the privacy settings of your mobile device.